Last updated: October 2026 · by Gangina, Oslo
Cancellation and changes
You can cancel or reschedule your appointment free of charge up to 24 hours before the agreed time. Cancellations are made by email to contact@gangina.no or on WhatsApp at +47 969 73 227.
If you cancel later than 24 hours before the appointment, or do not show up, we reserve the right to charge a fee of 50 % of the service price. This covers lost time and prepared materials.
Right of withdrawal
Tooth gem and custom grillz treatments are personalised services carried out to the customer's individual specifications. Under Section 22(m) of the Norwegian Right of Withdrawal Act (angrerettloven), the right of withdrawal does not apply to services tailored to the consumer's personal needs. The cancellation rules above still apply.
Payment and attendance
Payment is made in the studio by Vipps or card after treatment. Please arrive on time. If you are significantly late, the treatment may be shortened or the appointment may need to be cancelled.
Health and consent
By confirming your booking you confirm that you have no known conditions that make the treatment unsafe, and that you will follow the recommended aftercare. Please contact us in advance if you are unsure.
Data controller: by Gangina, Oslo · Last updated: October 2026
What information we collect
When you book, we collect your name, email address, phone number, selected service, requested time, tooth placement and any notes you provide. The information is used only to manage and confirm your appointment.
Legal basis (GDPR Article 6)
The processing is necessary to perform the treatment agreement with you, pursuant to Article 6(1)(b) of the General Data Protection Regulation (GDPR). Where you actively consent to reminders or marketing, the processing is based on Article 6(1)(a) (consent), which you can withdraw at any time.
Processors and sharing
We use data processors for hosting, calendar and email delivery. They process the information only on our behalf and under a data processing agreement. We never sell your personal data.
Security check (Cloudflare Turnstile)
To stop automated spam bookings, the booking form runs a Cloudflare Turnstile check before your request is sent. Turnstile processes technical signals such as your IP address and browser information to decide whether you are a human visitor. It is a security measure only: we use it for no advertising, profiling or analytics, and the result is not shared for any other purpose. Cloudflare acts as our data processor for this check.
Retention
Information is stored for as long as necessary for the purpose and deleted no later than 12 months after the customer relationship ends, unless statutory accounting or health requirements require longer storage.
Your rights
You have the right to access, rectify, erase, restrict and port your data, and to object to the processing. Contact contact@gangina.no to exercise these rights. You can also complain to the Norwegian Data Protection Authority (Datatilsynet).
No tracking
This website uses no tracking or analytics tools and sets no marketing cookies. We do not collect more than is necessary to handle your booking.